Early access & support
Request a free account or get help with SideThread. If you have an account, write from its email address when possible. For device questions, tell us what you are using.
Email supportContact SideThread
An account question, a little feedback, or help with your time. Start with an email.
[email protected]Email support only.
Request a free account or get help with SideThread. If you have an account, write from its email address when possible. For device questions, tell us what you are using.
Email supportInclude the charge date, amount and receipt or transaction reference if available. Refund requests are reviewed manually and approved refunds issued within 14 calendar days of receipt, or sooner where required by law.
Request a refundAsk about your information or request account deletion. We will verify your request as necessary and ask you to confirm before permanent deletion.
Make a privacy requestCGEMellen Direct Holdings
Based in Michigan, USA.
Please do not email passwords, full card numbers or card security codes.